Returns & Exchanges
At Pockets, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is always our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original items in their secure packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Affix the Label
Download and print the pre-paid shipping label provided through our portal and attach it firmly to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
